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Ministry of Business, Enterprise, Cooperatives and Consumer Protection (Consumer Protection and Citizens Charter Division)
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Tips to Consumers
Check correct prices


Check date of expiry on articles bought especially perishable ones
more...
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Our Vision  
To create confident customers and empowered citizens
 
Communiqué
Importation de véhicules reconditionnés
 Importation des jouets
Services
Enforcing Consumer Legislations
Attending Complaints from Consumers
Educating Consumers
Price fixing of controlled commodities under the Maximum Mark up System, the Maximum Price System and the Maximum Recommended Retail Price
E-Services
Complaint form for Consumer Protection Unit
Application for the registration of a complaint at the Consumer Protection Unit  
This e-service enables citizens to register complaints online to the Ministry for Consumer Protection and Citizens Charter against traders, retailers, supermarkets and pharmacies, etc, regarding prices, defective underweight/expired goods and after sales service etc,.

Instruction Form
1. E-form applications require Adobe Acrobat Reader 6.0 or a higher version to send online applications. The free version of Adobe Reader is available for download at http://www.adobe.com/products/reader

2. Fields marked with * are mandatory and must be filled.

 Apply ...sign in
Note:

1. You need to have a valid email address to use this service.

2. To submit your application online, you need to register first. Please click here for online registration if you are not registered yet. Your login name and password will be emailed to you upon registration.

3. If you are already registered, please sign in by clicking on "Apply" and entering your login name and password.
Collaborating Bodies
State Trading Corporation Mauritius
Mauritius Standards Bureau 
Ministry of Industry and Commerce
Mauritius Chamber of Commerce and Industry
Press Reports
 
   
  World Consumer Rights Day - 15th March 2010
Theme of this year: Our Money, Our Rights View Details
 Speeches
 
 
Publications

Launching of the first issue of the magazine "Savoir Choisir" by Hon Sylvio Tang Wah Hing, Minister for Consumer Protection and Citizens Charter on Friday 19 March 2010 @ 17.30 hrs at Four Points Sheraton Hotel, Cybercity, Ebene.
(Click to download magazine 6.67MB)
 
Journée Mondiale des Droits des Consommateurs - 15 mars 2010 : Nou l'arzent Nou droits (Click to enlarge)
Page 2, 3
   
These publications are available for consultation at our offices and at the different Citizens Advice Bureaux of Mauritius.
 
 
       
 
Ministry for Consumer Protection and Citizens Charter
Last Updated on 01 July, 2010
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