Price fixing of controlled commodities under the Maximum Mark up System, the Maximum Price System and the Maximum Recommended Retail Price
E-Services
Complaint form for Consumer Protection Unit
Application for the registration of a complaint at the Consumer Protection Unit
This e-service enables citizens to register complaints online to the Ministry for Consumer Protection and Citizens Charter against traders, retailers, supermarkets and pharmacies, etc, regarding prices, defective underweight/expired goods and after sales service etc,.
Instruction Form 1. E-form applications require Adobe Acrobat Reader 6.0 or a higher version to send online applications. The free version of Adobe Reader is available for download at http://www.adobe.com/products/reader
2. Fields marked with * are mandatory and must be filled.
1. You need to have a valid email address to use this service.
2. To submit your application online, you need to register first. Please click here for online registration if you are not registered yet. Your login name and password will be emailed to you upon registration.
3. If you are already registered, please sign in by clicking on "Apply" and entering your login name and password.
Release of the sixth issue of the magazine "Savoir Choisir" by Hon. Cader Sayed-Hossen, Minister of Industry, Commerce and Consumer Protection during a Press Conference held on 30th August 2011 at the Ministry, Head Office, 7th Floor, Air Mauritius Building, Port Louis.
Release of the fifth issue of the magazine "Savoir Choisir" by Hon. Michael Yeung Sik Yuen, Minister of Business Enterprise, Cooperatives and Consumer Protection and the Editorial Board of "Savoir Choisir" on Monday 30 May 2011, at The Ministry's Head Office, 16th Floor Newton Tower, Port Louis.
Release of the fourth issue of the magazine "Savoir Choisir" by Hon. Michael Yeung Sik Yuen, Minister of Business Enterprise, Cooperatives and Consumer Protection and the Editorial Board of "Savoir Choisir" on Friday 18 March 2011 at Ecole Hõtelière Sir Gaetan Duval, Ebéne .
Release of the third issue of the magazine "Savoir Choisir" by Hon. Michael Yeung Sik Yuen, Minister of Business Enterprise, Cooperatives and Consumer Protection and the Editorial Board of "Savoir Choisir" on Thursday 16 December 2010 at Fortune Eight Restaurant E. Anquetil Street, Port-Louis. (Click to download magazine13.1MB)
Journée Mondiale des Droits des Consommateurs - 15 mars 2010 : Nou l'arzent Nou droits (Click to enlarge) Page 2, 3
These publications are available for consultation at our offices and at the different Citizens Advice Bureaux of Mauritius.
To create confident customers and empowered citizens
Enforcing Consumer Legislations 
Release of the fourth issue of the magazine "Savoir Choisir" by Hon. Michael Yeung Sik Yuen, Minister of Business Enterprise, Cooperatives and Consumer Protection and the Editorial Board of "Savoir Choisir" on Friday 18 March 2011 at Ecole Hõtelière Sir Gaetan Duval, Ebéne .
13.1MB)
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