| Head Office CWA Head Office
Royal Road
St Paul
Phoenix
Mauritius Tel. No. (230) 601 5000
Fax. No. (230) 686 6264
Email address: - cwa@intnet.mu
Website: - http://cwa.gov.mu Hot Line Service Tel. No. 170 As a service provider, the CWAoffers a 24-hour Hot Line service on telephone number 170 for any complaint and enquiry. The customer shall obtain adequate information for his complaint. If this is not possible within the normal time of telephone conversation, a follow up action is undertaken and a final answer communicated to the customer. Help Desk Service The CWA has the following Help Desk service, operating during business hours from its Head Office, to reply to any query/complaint from the public and its stakeholders. | TELEPHONE NO. | FAX NO. | ACTIVITIES | | 601 5030 | 686 6264 | Registry | | 601 5053 | 686 6264 | Human Resources | | 601 5071 | 686 0974 | Information Technology | | 601 5082 | 686 0974 | Cash Office (Revenue) | | 601 5099 | 686 0974 | Finance (Payments) | | 601 5127 | 686 6264 | Water Quality | | 601 5161 | 697 4937 | Planning & Development | | 601 5174 | 698 4716 | Operations | | 601 5186 | 696 7103 | Commercial Services | | 601 5194 | 696 7103 | Meter Reading | | 601 5119 | 696 6264 | Mechanical & Electrical Services | Customer Service Centres Our Customer Service Centres are located at each of our regional sub-offices for attending to applications / requests / queries / complaints and for receiving payments during business hours. The official business hours are from 8.45 a.m. to 4.00 p.m. from Monday to Friday. Our Cash Offices are opened from 8.45 a.m to 3.15 p.m to receive payment from customers. | CUSTOMER SERVICE CENTRE | ENGINEER | TELEPHONE NO. | FAX NO. | | Decaen Street
Port Louis | Mr Lobind | 212 5065 | 212 8570 | | Powder Mill Road
Pamplemousses | Mr. Chan | 243 3685 | 243 3990 | | Darbarry Lane
Centre de Flacq | Mr Seeparsad | 413 2493 | 413 2493 | | Ex. Dispensary Road
Rose Belle | Mr Ghoorah | 627 5762 | 627 5657 | | Royal Road
Souillac | Mr Ghoorah | 625 5685 | 6255613 | | Route Bambous
Mahébourg | Mr Ghoorah | 631 9734 | 6312673 | | Rue Edward VII
Rose Hill | Mr Veeramootoo | 454 6779 | 454 9517 | | Royal Road
St. Paul | Mr Bisnathsingh | 601 5000 | 686 6264 | | Bahemia Building
Port Louis (Cash Office only) | | 208 2827 | N/A | | 
