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Forms


Instructions 
Adobe Reader Version 7.0 or higher is required to fill in the form electronically.   Get Adobe Reader.

How to fill in the form electronically

  • Download the application form.
  • Fill in the application form.
  • Click the Submit by E-mail button and follow the instructions on screen by choosing one of the following options followed by the OK button:
    • Desktop Email Application
    • Internet Email
    • Other
  • Click the Print Form button if you would like to keep a copy for your records – or send it to the CWA Head Office by post along with any necessary supporting document.
  • Click the Send Data File button.  The form will be emailed to onlineservices@cwa.intnet.mu


Customer Satisfaction Survey 
The purpose of this quarterly "ON-LINE" Customer Survey is to gauge our customer satisfaction levels in order to identify areas for improvement and to fix problems in our service delivery.

In line with our vision, mission, values, objectives and commitment as defined in our Customer Charter, we have developed this ON-LINE Customer Survey to receive customer feedback on our services. It will be used as a tool to monitor our performance and to benchmark the various services offered.

Your participation to this survey is completely free and voluntary. Your response will be dealt with in strict confidence. If you have any questions at any time about the survey, you may contact us on phone number 601 5000 or by email at onlinesurvey@cwa.intnet.mu.

Thank you very much for your time and support to respond to this survey.

Please complete the following survey questionnaire, which consists of twelve (12) questions. Please feel free to skip any question which you cannot or do not want to answer.

Customer Survey Questionnaire


Application Forms

New Supply

Discontinuation of Supply

Reopening of Supply

Transfer of Name

Change in No. of Living Quarters

Change in Category of Supply

Change in Personal Data

Shifting of Supply/Meter

Enlargement of Tapping

Meter Test

Click here to consult the Application Procedures


Other Forms

Complaint

Customer Contact Details

E-Payment - For Suppliers

This site has been last updated on 10 March 2010. Copyright © Central Water Authority
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