Introduction

The Management Audit Bureau (MAB) operates under the aegis of the Ministry of Finance and Economic Development providing management consultancy and financial management services to Ministries, Departments, Parastatal Bodies and other organisations within the Public Sector.

Role and Functions of MAB

The MAB was set up in 1984 with the following mandate:
(1) To investigate administrative systems and procedures prevailing in Government Departments and Parastatal bodies with a view to identify inefficient and outdated bureaucratic procedures in the Public Sector;
(2) To constantly monitor the performance of departments and parastatal bodies with a view to detecting cases of waste and mismanagement of public funds;
(3) To analyse various criticisms and suggestions made concerning the management of public funds; and
(4) To introduce new management concepts and techniques in the public administration and to design proper management information systems to improve the decision making process in the Public Sector.

MAB Range of Services

Within the framework of its role and functions, MAB provides a wide range of services which can be broadly classified as below:-

A: Management Services

• Organisational review
• Management review
• Efficiency Scrutiny/Productivity Improvement studies
• Strategic Planning
• Training
• Implementation of Total Quality Management systems
• Specialised/Ad hoc investigations

B: Financial and Related Services

• Financial analysis
• Business and commercial studies
• Design of accounting and control systems
• Office Procedures, Equipment and Automation services
• Project Management

Strategic Goals and Objectives of MAB

In the performance of our role and functions and through the provision of our services we have set out to achieve the following strategic goals and objectives:
1. To provide effective services to the Ministry of Finance and Economic Development
2. To contribute towards the enhancement of Public Sector services
3. To deliver our reports within planned time
4 To enhance the capability of MAB

Strategic Planning

The latest Strategic Plan is for the year 2000-2003, a plan for 2004-2006 is in process of being finalized. The Strategic Planning Process has had the effect of sensitising the staff to the purpose of the organisation the path management intends to set it on. It is worth mentioning that the participation of all members of the staff in the formulation of the plan has greatly contributed to its acceptability.

Team Building

The MAB has instituted several measures to build up a team spirit within the organisation and to develop a corporate culture shared by all. Several workshops have been organised to provide staff with opportunities to interact with each other away from office environment Teamwork, which is highly in built, has been evaluated and found to meet our expectation in terms of improved output.

Training and Development

MAB operates within a distinct field where an on-going process of learning is essential. We carry out internal surveys to identify the training needs and requirements of our staff, and develop our Training Programme. We lay much emphasis on training and development, as we strongly believe that the enhanced knowledge of our staff in new techniques, tools and concepts in Management Consultancy is a prerequisite to sustain the high level and quality of our services.

We spare no effort to provide training of the highest standard to our staff. We have so far resorted to well known international organisations such as National Productivity of South Africa, British Council, Organisation Development Limited of London (ODL), Institute of Directors of New Zealand, ACCA etc., and some local organisations such as the Mauritius Quality Institute, the National Productivity and Competitiveness Council, the Mauritian Management Association etc.

Information Technology Facilities

In line with our policy to provide a service level of the highest quality to our client, our staff are equipped with their own PCs, have free unlimited Internet Access and their own individual e-mail addresses. With the coming of E-Government MAB will be linked to the Government Intranet and operates its own local area network also.

Customer Focus

The professional approach to the delivery of our services is widely recognized. This has been made possible through staff continuous professional training and development and the emergence of a new organisational culture which makes MAB very much customer oriented. We maintain continuous interaction with our clients at all stages of an assignment to avoid or to clear any misunderstanding and to reach prompt settlement of any conflicting issues. This results in our completing and submitting our reports within the agreed time frame.

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