- Its main activities revolve around the formulation of policies in the energy, water and wastewater sectors and the establishment of a responsive legal framework to govern the development of these sectors.
- It has under its responsibility the Central Water Authority, the Central Electricity Board, the Wastewater Management Authority, the Water Resources Unit, the Energy Services Division and the Radiation Protection Authority.
- It also ensures that the necessary dynamism is created for services offered by the various organizations falling under its purview to be delivered in the best interests of the public.
Our Vision
- To achieve excellence in the delivery of utility services and in radiation safety.
Our Mission
To fulfill our commitment to the nation, by ensuring:-
(i) the provision of high quality, safe and adequate electricity and water supplies and wastewater disposal services to the public for sustainable development at affordable prices;
(ii) the development of adequate water resources for sustainable development;
(iii) excellence in the provision of electrical services and electrical safety in government buildings; and
(iv) promotion of peaceful use of nuclear technology for the benefit of the nation in line with international radiation safety practices.
Our Objectives
- To provide a 24-hour good quality water supply to the whole population;
- To ensure a reliable supply of electricity to all sectors of the economy;
- To ensure judicious use of available water resources;
- To progressively extend the wastewater network islandwide;
- To maximize the use and benefits of indigenous renewable sources of energy;
- To ensure electrical safety in buildings;
- To ensure peaceful and safe application of ionizing radiation in the country; and
- To maintain a dynamic and progressive Ministry that ensures the provision of efficient, effective and quality services by the organizations which operate under our purview.
Our core values
Integrity We are guided by the highest standards of professional ethics.
Innovation We always look forward to innovate.
Quality We are result-oriented and are committed to provide services of the highest quality to satisfy our customers.
Teamwork We foster teamwork and the sharing of information and resources.
Timeliness We are responsive to the needs of our stakeholders and strive to meet targets.
Charter Coverage
This charter gives an overview of the services and activities of the different units in the Ministry as follows:
Finance
- We will promptly process bills/claims for payment in respect of services rendered to or work done for this Ministry and invoices from Contractors and Consultants for capital projects executed by the Central Water Authority, Water Resources Unit and Wastewater Management Authority to the Accountant General's Office/Funding Agencies through the Ministry of Finance and Economic Development for payment, provided all relevant and certified documents are submitted along with the bills/claims.
- We forcefully work towards good financial management practices and ensure that funds are used for the purpose for which they have been appropriated.
Personnel
We will ensure that:-
- a more customer-focussed approach is adopted;
- sound and harmonious industrial relations are developed and maintained with all employees and Trade Unions;
- teamwork and sharing of information/knowledge are fostered;
- interaction between different sections and divisions (ESD, WRU) of the Ministry and parastatal bodies (CWA, CEB, WMA) are improved for efficient running of the organisations;
- create the required conditions for enhanced employees and organisational performance; and
- accompany and support employees through dedicated training.
Administration
- We shall always endeavour to provide prompt and professional services;
- we shall try to be efficient, effective, courteous and fair at all times;
- We aim to provide a clear and easy-to-understand reply to your correspondence within ten working days as from the date of receipt and to inform you in writing when to expect the clinching of any issue if it cannot be attended to with the set period of ten days.
Attending to complaints
We will investigate into your complaint within a week, depending on its nature.
For any complaint, you may contact our Public Relations Officer on telephone number 210 3830 who will provide you with necessary information or direct you to the officer/organisation concerned.
