Citizen | Government | Non-Citizen | Business 
  Passport and Immigration Office
Home  
About us  
Application for a Mauritius Passport  
Passport & Visa requirement in Mauritius  
Application for residence permit  
Application for occupation permit  
Downloads  
Email Address of Consulates and Embassies  
Contact Us  
Search  
 

About Us

HISTORICAL BACKGROUND

The Passport and Immigration Office is a branch of the Mauritius Police Force and functions under the command of the Commissioner of Police. It is the sole authority in Mauritius which is empowered to provide Passport & Immigration Services.

Before the early fifties, the Passport & Immigration Office was situated at Immigration Square , Port Louis and was run by civilian officers. In 1954, the Police took over the duties of the Passport & Immigration Office and the office was relocated inside the compound of the Line Barracks, seat of the Police Headquarters.

In January 1999, the Passport & Immigration Office was transferred to the Sterling House, 9-11, Lislet Geoffroy Street , Port Louis .

With effect from Sept 2003, the Passport Office decentralized its Passport Application Service. Alongside with the main office, six sub-offices, co-located at the Police District Headquarters (DHQ) as mentioned below, also received applications for passports from eligible citizens, thus providing 'Un Service de Proximit' to the public.

Location of Passport Application Service Sub-Offices

  » Piton DHQ » Rose Hill DHQ
  » Curepipe DHQ » Moka DHQ
  » Flacq DHQ » Rose Belle DHQ

Keen in providing a quality service with consistent standard, in June 2001 the Passport & Immigration Office was commended and awarded the prestigious certification of ISO 9002:1994 and in Dec 2004 it was re-certified to ISO 9001:2000 standards.

In June 2008, the Passport & Immigration Office was the first department of the Civil Service to be awarded the prestigious certification of MS ISO-IEC 27001:2005 in respect of Information Security Management System (ISMS).

OUR SERVICES

Services provided by the Passport & Immigration office are as follows:

» Issuance of Mauritius Passports/Travel Documents.
» Issuance of Visa to non-citizens who require an entry permit prior to travel to Mauritius.
» Issuance of Residence Permit/Occupation Permit.
» Controlling and regulating entry and exit at Border Controls.

OUR VISION

To be a world class organization for providing Passport and Immigration Services

OUR MISSION

» To provide a quality service to our customers and satisfy their needs.
» To promote the interest and confidence of customers.
» To foster a team spirit, sense of belonging to the organization and be committed to the highest standard of quality and professionalism.
» To see that bona-fide persons enter and leave the country.
» To ensure a safe and healthy work environment.

OUR QUALITY OBJECTIVES

» To issue Mauritius Passport to citizen of Mauritius within seven days after payment (in Mauritius only).
» To deliver a visa (entry permit) within 5 working days to a non-citizen who requires a visa to enter Mauritius, provided all relevant documents are produced.
» To deliver an Occupation Permit within 2 working days, provided documents received from the Board of Investment (BOI) are complete and in order.

LOCATION & CONTACT DETAILS

Passport & Immigration Main Office

Passport & Immigration Office
Sterling House,
9-11, Lislet Geoffroy Street,
Port Louis
Telephone No : - (230) 210 9312
Fax No : - (230) 210 9322
E-Mail Address : - piomain@mail.gov.mu

Decentralized Passport Application Services

» Piton District Headquarters - 264 5385
» Flacq District Headquarters - 413 2615
» Moka District Headquarters& - 433 2732
» Rose Hill District Headquarters - 454 2022
» Curepipe District Headquarters - 675 0315
» Rose Belle District Headquarters - 637 4317
 

Immigration Office

AIRPORT

Passport & Immigration Office
Sir Seewoosagur Ramgoolam International Airport,
Plaisance, Plaine Magnien.
Telephone Nos: - (230) 637 3720 / (230) 637 4108

HARBOUR

Passport & Immigration Office
Trou Fanfaron, Port Louis.
Telephone No: - (230) 242 3067

Last Updated: 17 July, 2009