Lodging a complaint

Complaint Procedures
The CCM will first check that the complaint falls within the scope of its powers under the Act. If it does not, the CCM may redirect you to the relevant agency. If the complaint cannot be substantiated, the matter will be closed. The CCM will inform you if it does not propose to take any action.
If the complaint can be substantiated with the relevant information, the CCM will evaluate and assess whether the agreement, conduct, anticipated merger or merger complained of is likely to have an appreciable adverse effect on competition via its Issues Committee.
The CCM may launch a formal investigation if there are reasonable grounds to believe that competition law has been breached. You may also be asked to provide further information. In deciding whether to launch a formal investigation, the CCM will also take into account its strategic priorities as set out in its prioritization principles.
The CCM will acknowledge receipt of your complaint (within three working days) and inform you about the outcome of your complaint.

Email
You can download the Complaints Form and send us an email, with the relevant completed complaint form as an attachment, to complaints@ccm.mu.

Post
If you do not have access to email, you can send the Complaint Form by post to us at:
Competition Commission of Mauritius
1st Floor GM Tower
7, Maupin Street
Port-Louis
(Please mark "COMPLAINT" clearly on the top left hand corner of the envelope)

Fax
You may fax the completed Complaint Form to us at 211-3107

In Person
Finally, you may call in person at our office and fill in the complaint form.