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FAQ - Frequently Asked Questions

Is it legal to install an OEM (original equipment manufacturer) version of software on a computer other than the one on which the software came?

No. OEM software agreements specifically cover software that is pre-loaded onto hardware for sale; it is a violation of the license with the software publisher to sell this software without the hardware.

Can I install work software at home if instructed to do so by my supervisor?

That depends. Some licenses permit the installation of two copies: one at work, one on a home or travelling (e.g. laptop computer) — normally with the note that each copy is to be used by the same person and that the two are not to be used simultaneously.

Can I purchase a single licensed copy of a piece of software and load it onto several machines?

No. This is known as "softlifting" and is not allowed according to the terms of most license agreements. This means you are not allowed to "share" software with friends or co-workers, nor install software on home/laptop computers unless the license specifically allows for secondary use.

Can I legally copy my friends' software?

No. Software is protected by copyright law, which says that you can't make additional copies of software without the permission of the software publisher.

What is counterfeit software? How can I tell if it is counterfeit?

Counterfeit software is hard-copy software that has been reproduced by someone other than an authorised distributor. It may look just like the real thing, but it is often pretty easy to identify as not the real McCoy. If you are offered extremely cheap software, look for some of these warning signs that you might be buying or receiving pirated products:

• The software lacks proper documentation.

• The manual is photocopied or missing.

• The software does not look authentic. For example, the software, product packaging, or accompanying materials are of inferior quality or include handwritten labels.

• The serial number/CD key is printed on the CD, sleeve, or jewel case.

• One CD contains multiple applications (especially if they are from different companies).

• The price of the software is far below retail price.

Who benefits from copyright law?

Everyone benefits. By protecting the investment of computer software companies in software development, copyright law encourages software companies to invest in coming up with new, creative, and innovative products. These companies dedicate large portions of their earnings to the creation of new software products, and need to gain a fair return on their investment if they are to continue the cycle. The creative teams who develop the software — programmers, writers, graphic artists, and others — can only receive fair compensation for their efforts if the software is commercially viable. Without the protection given by our copyright laws, they would be unable to produce the valuable programs that have become so important to our daily lives: educational software that teaches us much-needed skills; business software that allows us to save time, effort, and money; and entertainment and personal productivity software that enhances leisure time.

What do I get out of purchasing my own software?

When you purchase authorised copies of software programs, you may receive user guides and tutorials, quick reference cards, the opportunity to purchase upgrades, and technical support from the software publishers. For most software programs, you can read about user benefits in the registration brochure or upgrade flyer in the product box.

At my company, we pass disks around all the time. We all assume that this must be okay since it was the company that purchased the software in the first place.

Many employees don't realise that corporations are bound by the copyright laws, just like everyone else. unauthorised use of software may expose the company (and possibly those individuals involved) to liability for copyright infringement. As a result, more and more corporations concerned about their liability have written software usage policies. Employees may face disciplinary action if they make extra copies of the company's software for use at home or on other computers within the office. A good rule to remember is that there must be one authorised copy of a software product for every computer upon which it is run.