1.Who is entitled to a refund of passenger fee?

Only Passengers travelling with a Mauritian passport & whose trip originally starts outside Mauritius or Rodrigues  are entitled to claim a refund of such fee provided passenger fee has been paid.  Moreover the refund of Passenger Fee is applicable only for a two-way ticket.

2.What is the amount of passenger fee refundable?

All Passengers whose trip originally starts from Reunion Island, Madagascar, Seychelles or Comoros island are entitled for a refund claim of Rs300 whereas for children (excluding children below 2 yrs old) aged more than 2 years and below 12 years the claim for refund amounts to Rs150

As for passengers traveling from other countries, the claim for refund is as follows:

3.What are the documents to be produced?

A          Original of

1. Passport
2. Air tickets showing date of arrival and departure and payment of    passenger fee (Code HH)

Note:  In the absence of Code HH, a document from the travel agent showing the particulars of passenger fee paid, should be produced.

B          Photocopies of

1. First page of passport with photo on it
2. Page with Immigration Stamp showing date of arrival in Mauritius.
3. Air ticket and document for Code HH as applicable at (A) above.

4.Can the claim be made on behalf of the passenger by another person?

Yes, the claim may be made on behalf of the passenger by another person provided that the latter produces his ID card or the passport and has a written authority from the passenger to collect the refund on his behalf and produces all documents at 3 A & B above.

5. Is there any time limit to claim the passenger fee?

Yes a claim for refund of passenger fee should be made to the Director General MRA within 12 months of the date of payment of the Passenger Fee, included in the passenger travelling ticket

WHERE DO I GO FOR ADVICE

If you want any help or advice, please call MRA help desk,

Ehram Court,

Cnr Sir Vigil Naz & Mgr Gonin Streets, Port Louis

or Phone on 2076000, Fax 2118099 Hotline 2076010

Email : headoffice@mra.mu Website: http://mra.gov.mu