MRA Annual Report 2006/7

World Class Revenue Authority

The first annual report of the Mauritius Revenue Authority has been posted on the website of the authority on Monday 4th January 2008. As the Director General stated in his review of the report, “during its first year of operation, the Authority has remained committed to its developmental objectives and to its vision of becoming a World Class Revenue Authority, by continuously reforming and modernizing tax administration, whilst respecting core values of integrity, responsiveness, fairness, transparency and accountability.” (click to download report) (click for more)

Latest News

Awareness Campaign
Empowering women ...

 In January 2008, a request for a talk on taxation was made to the Mauritius Revenue Authority (MRA) by the National Women Entrepreneur Council (NWEC), a parastatal body set up under the aegis of the Ministry of Women’s Rights, Child Development, Family Welfare and Consumer Protection. (click for more)

Training
Study tour at the MBC

The Mauritius Revenue Authority has set up a dedicated Taxpayer Education and Communication Department (TECD) with the objective of providing taxpayers with efficient education and awareness programmes. (click for more      

Airlines
Refund of Passenger Fee

As from the 3rd of January 2008, the Mauritius Revenue Authority (MRA) is responsible for the collection of “Passenger Fee” from airlines. Such a fee is levied in line with the amendments of The Civil Aviation Act 2002. (click for more)

Gambling Regulatory Authority
Payment of Gaming License Fees

 
The Gambling Regulatory Authority is fully operational as from the month of December 2007. As from this date, the payment of fees for several Gaming Licenses must be made at the Gambling Regulatory Authority, 1st Floor, Ramphul Building, Chaussée Street, Port Louis. (click for more)

Documentation Centre

A Documentation Centre (DC) is being set up in order to enable the MRA to achieve its objective of providing adequate support to its staff by putting at their disposal easy access to reliable information on relevant issues and topics concerning taxation, economics, fiscal policy and other related issues in both print and electronic format. (click for more)                                                                         Mr N. Qoraishi, Librarian

Fund Raising
MRA Socially Responsible

“Action springs not from thought, but from a readiness for responsibility.” This saying by Dietrich Bonhoeffer encapsulates the desire of the Mauritius Revenue Authority to take its responsibility towards the society. (click for more)                                                                 

For Further information about this E-Newsletter, contact us at the MRA
Tel: 207 5933
Fax: 207 6033
Email: taxpayerservices@mra.mu
Website: http://mra.gov.mu

Editor's Note

Welcome to the first E-Newsletter of the Mauritius Revenue Authority. It is with a sense of pride and accomplishment that we are posting on our website this first issue of the E-Newsletter of the MRA.

Since its inception, the MRA has always strived to continually reform and modernize tax administration in Mauritius. But over and above its mission to become an even more efficient and cost effective organization, the MRA has spared no efforts to provide better services to the public.

As a matter of fact, we have developed a strong partnership with every one doing business with us through our email services. The number of subscribers to the MRA Taxpayer Mailing Services has increased two fold as compared to the fiscal year 2006/2007. Our official website has been visited more than 350 000 times. The website is also updated everyday. This clearly shows that the e-services that the MRA provides are improving on a regular basis. Information is disseminated to all our stakeholders in a timely way and all queries through email are responded immediately by dedicated officers.

This leaves us with the purpose of this E-Newsletter. It is the result of a well thought strategy to respond in a more effective way to the needs of the taxpayer whilst at the same time communicate clearly the different activities of the authority. While our e-mailing services aim at educating and informing taxpayers about the complex and ever changing tax legislations and also about their rights and obligations; this E-Newsletter is another major step in ensuring better interactions between taxpayers and tax officials, thereby reducing a great deal of apprehension and mistrust.

Customer services increases public awareness of the benefits of voluntary compliance, namely reduction in penalties and avoidance of repressive actions under law in case on non-compliance. Hence, it is expected that by developing a comprehensive communication plan aimed at instilling a tax consciousness in every citizen, voluntary compliance will be greatly improved.

This first E-Newsletter is thus geared towards highlighting the important events currently taking place at the MRA through internal and external communication so that the public and the MRA Staff are made aware of the commitment of the organization to provide quality and cost effective services. You are welcome to make your comments in the dedicated space.

The editorial team joins me in wishing you a good reading.

Dan Moorghen
Officer-in-Charge Taxpayer Education and Communication Department