The ISO 9000 standards have
been accepted internationally as the universal quality management
Access to overseas market
Many purchases now tend to specify certification to ISO 9000
as a requirement in their orders for both products and services.
Certification to ISO 9000 also helps to retain existing markets.
Reduction of multiple assessments
With ISO 9000 certification, the number of second party audits
by customers will be reduced, hence saving time and money
for both customers and suppliers.
Cost reduction, quality improvement
ISO 9000 encompasses the entire product or service development
effort and stresses that quality begins at the design stage.
This eliminates and avoids quality deficiencies and this leads
to the elimination of scrap or rework.
ISO 9000 emphasizes the integration of all functional departments
within a company and improves relationship at different organisational
Prevention rather than detection
ISO 9000 advocates a market oriented approach to product development.
It defines quality as fitness for purpose or conformance with
Certification to ISO 9000 enables companies to show their
commitment to quality to their employees and to their customers.
Corporate and quality image
Certification to ISO 9000 can be used as a marketing tool
to demonstrate the suppliers' commitment to quality, hence
giving a better corporate and quality image.
Certification to ISO 9000 enables the company to focus on
Customer needs. The organisation will thus be not only able
to satisfy customer needs but also to exceed customer expectations.
Involvement of people
With the implementation of ISO 9000 in an organisation people
at all levels are involved. This will help the abilities of
people to be used for the organisation's benefit.
The philosophy of ISO 9001:2008 is continual improvement.
Hence with its implementation continual improvement of the
organisation's overall performance of the quality management
system becomes a permanent objective of the organisation.