8:45 – 9:15

REGISTRATION

9:15 - 10:00

Knowledge Management, the World Wide Web and XML

by Professor, Jean-Francois Perrot, Professeur émérite, Université Pierre et Marie Curie, France

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 10:00 - 10:45

Developing Knowledge-based client relationships: The Future of Professional Service by Professor Jaakko Virkkunen, Professor at the Centre For Activity Theory and Developmental Work Research, University of Helsinki, Finland
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10:45 – 11:00

Q & A

 11:00 - 11:15

 TEA BREAK

 11:15 - 11:45

Knowledge Management and Management Perspectives, by Associate Professor Dharam Gokhool, Associate Professor, University of Mauritius 

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 11:45 - 12:15

Current trends in knowledge representation & management, an artificial intelligence perspective by Professor Jean-Francois Perrot, Professeur émérite, Université Pierre et Marie Curie, France

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 12:15 – 12:45

 Q & A