1. I have obtained my permit for a trade.  Can I start my business? 

The permit determines the feasibility of the trade on the premises.  A trade license is issued after the appropriateness of the premises has been satisfied.  It is specific to the operation of the trade which therefore can only be started after obtention of the same.

  1. I am the licensed owner of a shop.  I want to expand my business and carry out more activities.  What shall I do?

Trades are classified in categories of activities.  If the activity that you propose to carry is within the category of your trade no additional licence is required.  Any activity which is not within the category shall require the appropriate licence.

  1. Can I carry out more than one category of activities in my  shop?

The conditions for the operation of an activity are specific to the trade.  However, there are a number of trades that share the same conditions.  These activities may be carried out in the same shop without or with some modifications. 

  1. How long does it take from the filling of an application form to the obtention of a licence?

Council is the issuing authority for trade licences.  However, before issue the approval of the Ministry of Health and other authorities are sought.  In most cases the time frame is from four to six weeks.

  1. Can my application for a licence be rejected?

At an early stage of the application the approving authority will inform you of the conditions to be satisfied for the licence.  Failure to satisfy the conditions may cause the reject of the licence.

           Contact person:  Miss M. Hurry

                       %                   :  696 2975 

  1. After how many days will the service be done on my premises?

Domestic Refuse is removed on all premises on a twice weekly basis.  Council has a five working day week and therefore, for operational reasons, the first collection cycle is on 3 days and the second one on 2 days.

  1. What is domestic refuse?

For the purpose of the regular refuse collection it is the one generated in the household out of normal domestic activities.  It includes kitchen refuse, waste papers, wrappings house cleanings and other light refuse.  The volume of domestic refuse shall not exceed on 75 litre refuse container.

  1. What about the other refuse?

All other refuse in households are removed by the municipal collection team.  It is however recommended to have these contained in bags and placed in the refuse bins for simultaneous collection.  However, any reasonable amount of excess refuse contained in bags will be collected in one or more cycles.

9.      I have carried out a general cleaning of my  premises.  How do I dispose of the voluminous refuse generated?

You have two options:

Option 1:    You have to register for a special service with the Refuse Collection Section of the  

 

 

                  Health Department of Council.  You will be provided with a lorry on a pre-arranged

                  day and time under certain conditions.

 

 Option 2:  You obtain a written authorization from the above section and transport the refuse by

                  your own means to the Refuse Transfer Station at La Brasserie, Curepipe or the

                  Mare Chicose land fill.                    

10.  I have some old furniture and electrical appliances which want to discard, what shall I do?

You register with the service.  These will be removed by a special collection team on a prearranged date and time.

Contact person : Mr Thagalee, Mr. N.Joomun

%                  : 696 2975

  1. What are the steps in the processing of development permits?
  1. Upon receipt of an application for development permit and depending on the nature of the proposed development, same is referred to the various authorities, namely

                                             i.Ministry of Health

                                           ii.Ministry of Environment

                                          iii.Traffic Management Unit

                                         iv.Ministry of Labour/Factory Inspectorate

                                           v.Fire Services

                                         vi.Ministry of Finance/Gaming Board

                                        vii.Police Authorities

                                      viii.Ministry of Tourism

                                         ix.Pharmacy Board

                                           x.Ministry of Commerce and Industry

                                         xi.Ministry of Education

on the day or at latest on the very next day for their views and recommendations.  Clearances from most of the authorities mentioned above are usually obtained within three to four weeks.

B.       After the required clearances are obtained the application is brought before the relevant Committee of the Council for consideration and approval.

C.      Thereafter, a letter of intent is issued to the prospective developer imposing conditions that the Municipality deems appropriate.

D.      As soon as the developer informs the Municipality of his having fulfilled all the conditions imposed, a development permit is issued to him.

As regards a development permit for the excision and subdivision of land, same is issued in accordance with section 7 of the Town and Country Planning Act and Section 3 of the Morcellement Act . The said permit is issued directly by the appropriate Committee of the Council within a maximum period of 45 days.

12.  Where do I pay any fee due to the Council?

All fees must be paid at the Municipal Cash Office, found at the ground floor, Town Hall building. The opening hours of the cash office is from 8.45 to noon and from 12.35 pm to 3.30 pm  on weekdays.          //

        //

Town Clerk| |Treasury| |Works and Planning| |Health| |Sports and Welfare| |Library|
__________________________________________________________________
© Municipality of Vacoas / Phoenix